No utility shut-offs will be undertaken through the duration of the emergency. Housing Choice Voucher Program. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. It takes up to two weeks to receive, review and process the application. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. Proposals must meet all of the following criteria to be eligible for consideration: To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Please call (951) 782-0330 to have Customer Service activate this option. Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. Welcome to WebConnect! Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. Add for each additional person: Riverside, CA 92517-5760. How can I qualify? Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. Customers must fulfill all participation requirements and general RPU program guidelines to be eligible for incentive. What do I need to provide in order to apply? In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. Qualification is based on household income, priority points and energy burden. The level of incentive for electric payment assistance is $15 a month, not to exceed $180 per customer per 12-month period. In order to receive rebates, all equipment efficiency standards must be met. Please call (951) 782-0330 to have Customer Service activate this option. Total Monthly Income: $747. Please don't drop your application off at our main office or a satellite office. • ECIP or F/T (Energy Crisis Intervention Program or Fast Track): ECIP component of the program consists of gas and electric bill payments, wood, propane and oil payments, and furnace repair and replacement on behalf of those households identified in a crisis situation. • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices: Please mail or drop off your Utilicare application with copies of required documentation to: You will receive notification of application status by mail for the Utilicare program. Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. Those receiving utility assistance also receive energy conservation education. Cualquier cambio de domicilio mientras que se está recibiendo el crédito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el período de 12 meses. 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. RPU’s authorized Provide valid and recent documents supporting your claim; 2. Electric Gas Wood Oil and Propane. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. For more information, call (951)955-4900, Monday through Friday, 8a-5p. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. Call (951) 955 - 0493 to contact our Riverside office. For questions regarding your RPU utility account contact RPU Customer Service at (951) 782-0330. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. *Las Pautas de Pobreza Federal están sujetas a cambios. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. (Programa de Asistencia de Pagos SHARE de Servicios Público). For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Utility Assistance. SHARE or LIHEAP: Which is for you? Our rebate programs help you save money by conserving water and energy. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. To apply online, visit https://www.caliheapapply.com/. *Federal Poverty Guidelines are subject to change. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. Para más información, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. Box 5760 Funding is limited so not all qualified applicants may be approved. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Who can apply to ERAP? Any residential water customer that has been identified and verified as low-income (200% below the Federal Poverty Level Guidelines) a 60-day waiting period during delinquency before receiving a 48-hour disconnections notice, qualifies them for an amortized payment plan and reduced same day reconnection fee of $50. RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por período de 12 meses. These figured are updated each January. Application and copies of required documents can be submitted by: Any active residential electric RPU account holder can apply for ERAP. El programa ha asistido sobre 95,000 residentes de bajos ingresos. uninterrupted service, continuous service cannot be guaranteed. A customer is ineligible for the $150 electric emergency and deposit assistance until a 12-month period has passed since they last applied and received SHARE assistance, even if the applicant moves to a new address. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. Riverside Public Utilities (RPU) offers no-cost energy-saving home CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help does not guarantee service on delinquent or past due accounts. These programs are administered by local public housing agencies (PHAs) authorized under State law to operate housing programs within an area or jurisdiction. There are 3 ways to donate to the SHARE program fund: 1. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. the use of life support equipment are responsible for providing their own backup power system. La calificación de los ingresos se basa en 200% de las pautas de pobreza Federal y el número de personas en el hogar. Permanently installed electric space heating for paraplegic, quadriplegic, hemiplegic or multiple sclerosis patients, Permanently installed electric air conditioning for multiple sclerosis or scleroderma patients, Request for an essential electric medical device not listed below is subject to approval, Extremity heating device for respirator pump, In-progress repairs and replacements of water heaters and furnaces which are critical for customer health and safety, Work to mitigate hazardous inspection fails, Inspections of attic insulation and gas appliance repair and replacements, Enrollment of customers identified by SoCalGas as having a critical health and safety related need for appliance work, Refrigerators and recycling of old refrigerators, Insulation, weather-stripping and caulking to lower heating and cooling costs. Riverside Public Utilities - WebConnect. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. B-102 Riverside, CA 92507. Make a One Time Payment Click here. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… lower your monthly bill, while making your home more energy efficient. Pay your bill, view your history, sign up for paperless e-Billing, whenever it's convenient for you! Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County For any questions or inquires, please email RPUSHARE@riversideca.gov. Riverside Public Utilities electric and water assistance programs. En este momento no estamos aceptando solicitudes en persona. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Envíe su solicitud SHARE con copias de la documentación requerida a: Recibirá una notificación del estado de la solicitud por correo para el programa SHARE. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. Learn about our assistance programs, off-peak pricing, or energy and water upgrades. Añadir por cada persona adicional: For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. be completely filled out by the utility account holder and their physician, then mailed or dropped off at For more information on closures, please visit COVID-19 information page. Para cualquier pregunta o consulta, envíe un correo electrónico RPUSHARE@riversideca.gov. Payments are made directly to the utility … Total Monthly Income: $747. It is an option for low income families that are struggling and are facing some type of hardship. Box 5760 This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), Identificación válida expedida por el gobierno (licencia de conducir,tarjeta de identificación REAL ID), Aviso de urgencia actual y/o aviso de desconexión, Ingresos de todos en el hogar (últimas 4 semanas), Talónes de Cheques: copias de todos sus talónes/recibos (últimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicación SSI o SSA (que cubra el año en curso), Declaración de Banco actual que directa depósito sólo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depósito directo imprimible, Aviso de TANF de acción actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutención de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaración escrita del tipo de trabajo, el dinero ganado durante las últimas 4 semanas, firma y fecha). Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. All other utility customers should fill out a LIHEAP application. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. CAP Riverside administers both programs. Please allow up to 2 weeks to process applications. 2. Los solicitantes deben llenar una solicitud en la comunidad de acción de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. Riverside, CA 92517-5760. All needed improvements are made at no cost to you. P.O. Service at 951-782-0330. Important Notice Although Riverside Public Utilities will make every effort to supply Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). To apply, please print the appropriate forms The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depósito hasta que haya transcurrido un período de 12 meses desde la última vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions Once your application has been reviewed, you will be notified by mail if it has been approved or denied. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. by clicking on the “Download Application” button on the upper right side of this page. Make direct payment to my Riverside Public Utilities bill. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de Acción Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. Be sure to review program guidelines and complete your application with the required documents. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. It takes 60 to 90 days for the credit to appear on your utility bill. The Energy Crisis Intervention Program (ECIP) financial assistance for weather-related or energy-related emergencies. SHARE customers may also apply for LIHEAP. An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. Please don't fax in your application. Learn More Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. Instructions: All forms must be printed and filled out in blue or black ink. Required forms should (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). If you have questions, please call Customer Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. 3.I certify that I … These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. 909-782-0330; 909-826-5485 for … (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. Total Annual Income: $8,960 “Utility assistance … Please write legibally as unreadable applications may cause delays in the processing of these items. ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. physician’s certification of medical condition are required. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. In the event of a power outage, patients requiring Write in an amount for a one-time donation on your utility bill payment slip. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. Utility assistance Riverside County, California The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … The level of incentive for electric utility assistance is a one-time bill credit of $400 per account. Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. Envíe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificación, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del año en curso a: Recibirá una notificación del estado de la solicitud por teléfono. Riverside County assistance programs. The Low Income Home Energy Assistance Program (LIHEAP) is an additional utility assistance program administered by the Community Action Partnership of Riverside County. To qualify, please visit 3025 Madison St. Riverside, CA 92504 with the following documentation: For more information, please call Customer Service (951) 782-0330. 3. Dial 909-782-0330 El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por período de 12 meses. structure for the use of certain medical equipment. Contact Us By Phone 1. LIHEAP is a federally-funded program that is implemented by the State. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. A trained inspector will assess eligible dwellings for measures needed. 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. 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